I see a number of posts about Google’s assessment and scores about how builders preserve deleting feedback and all. So, I made a decision to present some clarification based mostly on my expertise as a developer and I hope this provides some clarification.
No, we’re not capable of manually do that. We are able to, nonetheless, report it to Google and ask for it to be eliminated. If the assessment is towards their coverage, they’ll take away it. You will discover the coverage right here:
Having stated that, as we are not any the place close to as huge as Genshin Impression or Hearthstone who had just lately expertise assessment bombing, we do not need any skilled concerning the course of / standards of assessment bombs removing.
As accused on the picture connected… no, we have now NO WAY to edit your assessment. That is not possible until we handle to come up with your account info and login utilizing your account. The extra possible state of affairs is that another person in your loved ones modified it for you.
We now have had a number of events the place we merely reply to gamers’ assessment (1-5 stars), and the gamers accused us that we delete their assessment.
However, in reality, on our play console, we will nonetheless see the gamers’ assessment historical past. We aren’t certain why they suppose we delete it since, as talked about above, we cannot have the ability to delete evaluations/feedback until we reported it to Google. Apart from, why would we delete a 5-star assessment?
Whether it is displayed as no assessment, there should be one thing mistaken with the Play Retailer assessment/ranking system.
I hope this provides some clarification relating to this problem.